“A small share of iPhone 11” models undergo from contact points, Apple says, and it’s swapping out their shows totally free as a part of a brand new substitute program. In its announcement, the tech large admits that the screens on iPhone 11s manufactured between November 2019 and Could 2020 might turn into unresponsive as a consequence of a problem with the show module. Apple didn’t elaborate on what precisely causes the display to cease responding, but it surely’s asking house owners with affected shows to test their telephone’s serial quantity on the assist web page to seek out out in the event that they’re eligible totally free substitute.
Solely iPhone 11 fashions manufactured inside the stated interval are a part of this system. Different fashions, together with the iPhone 11 Professional and iPhone 11 Professional Max, aren’t. As at all times, house owners with affected units can select from the three routes they will take. They’ll discover an Apple Licensed Service Supplier, make an appointment at an Apple Retail Retailer or, if they will’t depart residence, they will contact Apple Assist and organize mail-in service through the Apple Restore Middle. Those that already had their screens repaired and paid for it may additionally get a refund, although they’d have to speak to assist to get the method began.